Forum Issue: not possible to approve new members

Silvion Night

Sir Readalot
Staff member
#1
As you surely have noticed we haven't had any new members joining the forum in the last half year or so. This problem is caused by a technical issue. The gist of it is that new members can either be (i) automatically approved by the message board (this is how it used to work when the forum was functioning properly), or (ii) have to be approved manually by a person with the proper (admin) rights. Before the big forum upgrade we sometimes had a problem from time to time with the auto-approver (see i above), but it seems that after the forum upgrade it hasn't worked at all. The other option (ii) also doesn't work currently, as none of the admins/mods have the proper rights in order to do manual approvals. For this we need Ben (@btkong, the site owner).

However, the past half year or so Ben hasn't had time to visit the forum much, and therefore the issue hasn't been properly looked into. I see some possible solutions:

1. Ben fixes the auto-approver (this has proven to be difficult in the past)
2. Ben manually approves the new members that are stuck in the cue on a regular basis (currently not feasible, as Ben is not visiting the forum regularly at the moment)
3. Ben allocates the needed rights to manually approve new members that are stuck in the cue to me or one of the other admins/mods.

I have requested Ben to action option 3. He has yet to respond to this query.

So that's where we're currently standing. I felt an update was necessary, as you may have been wondering what has been going on recently.
 

Khartun

Journeyed there and back again
#3
Yes but it's not just the membership that's broken. There are several issues with the site that need to be addressed. He should allow someone to help with all of the issues if he can't do it. This is a great place but it's a sinking ship at the moment.

I hope Ben isn't in ill health or anything. Do you know why he hasn't been around?
 

Silvion Night

Sir Readalot
Staff member
#4
Yes but it's not just the membership that's broken. There are several issues with the site that need to be addressed. He should allow someone to help with all of the issues if he can't do it. This is a great place but it's a sinking ship at the moment.

I hope Ben isn't in ill health or anything. Do you know why he hasn't been around?
He's travelling a lot, although I haven't had a chat with him since January, so I'm not sure.

And believe me, we have addressed the other issues as well Khartun. @Jon Snow also sent him an email some time ago. No response yet. There's nothing more we can currently do I'm afraid.
 

Khartun

Journeyed there and back again
#5
He's travelling a lot, although I haven't had a chat with him since January, so I'm not sure.

And believe me, we have addressed the other issues as well Khartun. @Jon Snow also sent him an email some time ago. No response yet. There's nothing more we can currently do I'm afraid.
See, I gave you a like but if we still had the other options I would have given you an Informative. Ha!
 

Silvion Night

Sir Readalot
Staff member
#8
Don't know about that.

The forum is just a part of BFB. Maybe he can give someone the same rights on the forum as he has?

Speculation is moot though, as he needs to visit in order to see our plea and to do something about the issue.
 

jo zebedee

Journeyed there and back again
#9
Don't know about that.

The forum is just a part of BFB. Maybe he can give someone the same rights on the forum as he has?

Speculation is moot though, as he needs to visit in order to see our plea and to do something about the issue.
Silly other question - has no one got an alternative way to contact him? Is he on Twitter or Facebook?
 

Silvion Night

Sir Readalot
Staff member
#10
Silly other question - has no one got an alternative way to contact him? Is he on Twitter or Facebook?
Well, I got rid of my Facebook some time ago, so I cannot check. I know there is a BFB Facebook account, but I'm not sure if he's active on there. Maybe someone with a Facebook account can check?

And regarding Twitter: @TomTB is (or was) managing the BFB Twitter. Maybe he can try to reach out to Ben via that way? I'm not sure Ben has an account though, or if he has, whether Tom knows it.
 

jo zebedee

Journeyed there and back again
#11
Well, I got rid of my Facebook some time ago, so I cannot check. I know there is a BFB Facebook account, but I'm not sure if he's active on there. Maybe someone with a Facebook account can check?

And regarding Twitter: @TomTB is (or was) managing the BFB Twitter. Maybe he can try to reach out to Ben via that way? I'm not sure Ben has an account though, or if he has, whether Tom knows it.
Sent a message via the Fbook page. I don’t know Ben’s name to search for him but if any of the mods are on fbook i’d have thought a message that way might work.
 

Silvion Night

Sir Readalot
Staff member
#14
It seems that the Facebook page is still active. I'm not sure who manages that though.

@Jon Snow: could you have a look at this thread? Do you know what's up with Ben?
 

TomTB

Super Moderator
Staff member
#15
I don't think he has a separate Twitter account I'm afraid, not that I know of anyway. I don't think there is a means of me contacting him via the Twitter account either.